Terms of service

Overview

This website is operated by Lookvio. Throughout the site, the terms "we", "us" and "our" refer to Lookvio. By visiting our site and/or purchasing something from us, you agree to the following terms and conditions.

1. Online store terms

By using this site you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose.

2. Products and pricing

We make every effort to display product colours, images and descriptions accurately, but slight differences may occur. Prices are subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.

3. Orders

We reserve the right to refuse or cancel any order, for example if a product is out of stock, a pricing error is found, or fraud is suspected. If we cancel an order after payment, you will receive a full refund.

4. Shipping and delivery

Delivery times shown are estimates and may vary due to carrier delays or customs. Please see our Shipping Policy for details.

5. Returns and refunds

Returns and refunds are handled according to our Refund Policy.

6. Payments

All payments are processed securely through Shopify's checkout. We do not store your full card details.

7. Privacy

Your personal information is handled according to our Privacy Policy.

8. Limitation of liability

To the maximum extent permitted by law, Lookvio is not liable for any indirect or consequential loss arising from the use of our products or website. Nothing in these terms limits your statutory consumer rights.